Technology Lifecycle Management (TLM) is a multi-phased approach that encompasses the planning, design, acquisition, implementation, and management of all the elements comprising the IT infrastructure.
The convergence of in-depth technical knowledge, astute business processes, and expert engineering and financial services into a solid business model enables agencies to proactively address systematic budgeting and long-term management of their IT infrastructures.
With an accurate picture of how the IT infrastructure may evolve over the next one, three, or five years, organizations can correlate their technology acquisition strategy with a financial model that will help them realize the full benefit of their technology assets. Consequently, it is vital for organizations to understand the processes involved in each of the following TLM phases:
- Assessment and identification of business objectives and appropriate application of technology
- Technology acquisition specific to IT infrastructure requirements
- Integration and implementation by certified engineers
- Support services such as custom warranty and maintenance packages, help desk services, and systems monitoring
- Technology refresh to ensure upgrades are timely and relevant
- Asset disposition under pre-negotiated terms
Pay-for-use plans and flexible financing further expand the benefits of TLM by shifting the burden and risk of technology ownership and management away from the organization and spreading the costs over the useful life of the asset.
Organizations that employ TLM can realize significant gains in performance, productivity, and service-delivery metrics without negatively impacting budgets.